We are committed to protecting the information that you share with us and explaining how we collect, process, and share that information online. When you use our services, you’re trusting us with your information. We understand this is a big responsibility and work hard to protect your information and ensure it remains secure.
We will not use or share your information with anyone except as described in this Privacy Policy.


This Privacy Policy explains:

  • What information we collect

  • How we collect it

  • Why we collect it

  • How we keep it secure

  • How you can update, manage, export, and delete your information


PURPOSE

This Policy sets out the way in which we process your information when you use our website or other digital platforms in accordance with the General Data Protection Regulation (GDPR).


APPLICABILITY

This Policy applies to individuals visiting our website. It applies only to the information we collect through our website, in email, text, and other electronic communication received through or in connection with our website.


INFORMATION WE MAY PROCESS (“Personal Data”)

We use your Personal Information for providing and improving the Service. This policy outlines how your personal data is collected, handled, and protected.

We may collect personal data such as:

  • Email address

  • Country, postcode, demographic information

  • First name / Last name

  • Job title

  • Mobile number

  • Social media profile

  • Preferences and interests

We may also capture additional data automatically such as:

  • Cookies

  • IP address

  • Device and software identifiers

  • Referring and exit URLs

  • Onsite behavior and feature usage

  • MAC Address or mobile unique device ID

Some data is captured directly (via web forms), while others are collected indirectly through third parties, such as tracing organization details via IP addresses.

By using our Service, you agree to the collection and use of this information in accordance with this Privacy Policy.


WAYS WE COLLECT INFORMATION

We collect personal data through:

  • Applications

  • Web Forms

  • Off-site services

  • Contractual Commitments


WHAT INFORMATION WE COLLECT

When you interact with our website, you may provide:

  • Phone Numbers

  • Email Addresses

  • Name / Username

  • Billing Address


LOG DATA

When you visit our website, we may collect information automatically, including:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent

  • Cookies for browser identification

We may also use Google Analytics and similar services to improve functionality.


LOCATION INFORMATION

With your permission, we may collect and store location information to enhance the features and services we provide.
You can enable or disable location access in your device settings.


COOKIES

Cookies help us improve user experience by storing preferences and activity.
You can manage cookie settings in your browser (Chrome, Firefox, Safari, etc.).
Note: disabling cookies may affect website functionality.


SERVICE PROVIDERS

We may employ third-party companies to:

  • Process payments

  • Manage shipping

  • Provide customer support

  • Host or analyze data

  • Enable location-based services

These third parties are restricted from using your information for any purpose other than providing these services.


THIRD-PARTY SERVICES

Our website may include third-party links or services.
bulksms.live is not responsible for the privacy practices or policies of these third-party services.
Use them at your own discretion and review their respective privacy policies.


KIDS PRIVACY POLICY

Our services are not intended for individuals under the age of 13.
We do not knowingly collect data from children under 13.
If discovered, such data will be deleted immediately unless parental consent is provided.


COMMUNICATIONS

We may use your information to:

  • Respond to inquiries

  • Provide customer support

  • Send newsletters, promotions, or service updates (with your consent)

You can unsubscribe at any time using the link in our emails.


HOW WE PROTECT YOUR INFORMATION

We use physical, electronic, and procedural safeguards to secure your data.
Sensitive information like payment details is never stored after transactions.
However, no system is 100% secure. While we take commercially reasonable measures, we cannot guarantee absolute protection.


COMPLIANCE WITH LAWS

We will disclose your information when legally required, such as in response to a subpoena or to protect our rights, security, and integrity.


INTERNATIONAL TRANSFERS

Your information may be stored or processed in countries outside your location.
By providing information to us, you consent to these transfers.


LINKS TO OTHER SITES

Our website may contain links to other sites.
We are not responsible for the privacy policies of those websites.
Your use of third-party websites is governed by their policies.


LEGAL BASES FOR PROCESSING PERSONAL DATA

We process personal data based on:

  • Your consent (e.g., cookies, marketing communications)

  • Performance of a contract with you

  • Legitimate interests such as fraud prevention and service improvement

  • Legal obligations as required by applicable law


CHANGES TO THIS PRIVACY POLICY

We may update this policy periodically.
Updates will be posted on this page and become effective immediately.
Please review this page regularly for changes.


CONTACT US

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us through the information provided on our website.